Archive for marketing – Page 19

Email Marketing is Not Dead. Here are 8 Tips to Help You Build a Successful List

Since the advent of social networks, new opportunities to connect with our clients and prospects online are popping up everyday. Twitter and Facebook are among the two most popular ways to connect with LinkedIn not far behind.

You’ve spent time online and worked the social networks. Your followers are following, your friends are friending and your links are linking, now what? What do you do with this new community you’ve built? How do you convert them from a casual contact to a committed client?

Think of social networks as the first step in your sales funnel. You connect online by first listening to what the community is talking about. Answer their questions, offer tips and suggestions, provide links to information and become the expert advisor they’ve been looking for. Now it’s time to cash in a little of that trust equity you’ve build with your community and move them to step 2 of the sales funnel, the email list.

Some social media pundits out there will try to tell you email marketing is dead and you should spend your time interacting online. That my friends in not true! The two go together hand in hand. Social networks offer the introduction, the handshake, the conversation at the party, and email marketing is all the subsequent dates you go on before the wedding day. Think of it as a courtship to seal the deal. Read More→

It’s Good to Talk (to Other Photographers)

I’m writing the first draft of this article sitting in a cafe in Edinburgh whilst reflecting on a delightful morning of pure, unadulterated ‘tog’ chat (or photog if you prefer). My reason for travelling the length of the country overnight on a bus wasn’t for a morning networking, but I thought I’d take advantage of having a few spare hours to share and learn over a black pudding and haggis brekkie.

In the dark ‘ol days of photography when dark rooms were dark and starburst filters were…. well, they were always rubbish….. Photographers would hide away in their (yet to be painted white) studio avoiding contact with any others who may dare to tread near their patch. The fear that talking to any fellow professionals might somehow lead to us being robbed of the wonders of our business and artistic mind…….. but that was then.

Today the modern photographer embraces world of web 2.0….. he tweets (even though he doesn’t really know why) he posts reasons why it’s important to hire a professional photographer (and not Uncle Bob) on his blog and he worries about the thousands of pounds/dollars he’s losing when someone uses his images as their Facebook profile. Read More→

Finding a Niche to Focus Your Marketing Efforts On: by Chris Horner

Over the years I’ve had the privilege of talking at length with many business owners, executives, and aspiring entrepreneurs. It seems that identifying a target market is one of the hardest tasks for these folks to accomplish. I believe it’s because they try to market their wares to anyone with a pulse. (Yes I was actually told that once – word for word – from a bank executive) Unfortunately, I’ve noticed the same thing from many new photographers who decide to go into business for themselves. There are a number of negative results from this, namely wheel spinning, poor sales, and the business owner scratching their head trying to figure out what exactly happened as they’re driving to bankruptcy court.

Fortunately there’s a solution to this problem. It’s called niche marketing – or in other words finding a narrow group to focus your marketing efforts on and producing products specifically tailored to that niche. When people first hear this, their reaction is usually “why on earth would I want to do that? I want everyone to know about me/my company/my product!” But that doesn’t work – and here’s why:

If your target market is too broad, your product and message get diluted to the point where no one cares. For example, I’ve seen more than a few website “About” pages read something like this: “I do portrait, wedding, commercial, fine art, landscape, architecture, and of course macro photography! Did I mention graduations?” Read More→

Do You See What Your Customers See?

Whether you’re new to the photo biz or you have been doing it for years, it’s important to take a look at the experience your customers have with you. Sometimes we’re so close to our businesses that it’s hard to see the forest through the trees. Take a step back and look at your business through the eyes of your prospects and customers to see if there are any ways you can make improvements.

The best way to do this is to list every point where the client’s experience is impacted. Defining these touchpoints will help you nail down areas for improvement. When creating your list keep in mind that every touchpoint does one of three things, falls short of expectations, meets expectations or exceeds expectations of you and your brand. You always want to strive to exceed expectations, but at least meet expectations.

Grab a few sheets of paper because this list will most likely be longer than you anticipate. I’ve included questions below in key areas to help get you thinking. Read More→

10 Tips To Get on the Twitter ‘Suggested for You’ List of Your Prospects

Twitter LogoIn August 2010, Twitter launched a service called “Suggestions for You” to make the process of finding new people to follow a little easier. The algorithms suggest people you don’t currently follow that you may find interesting. The suggestions are based on several factors, including people you follow and the people they follow. When you login to Twitter.com you’ll see the suggestions on the right side of your Twitter feed and in the Find People section. You’ll also see recommendations for similar users when you view another account’s profile. If there is a user that you’re not interested in following you can click the X button and they won’t show them to you again.

This new service undoubtedly was inspired by Facebook’s “People You May Know” feature. I’ve found many old friends on Facebook this way and I’m sure Twitter saw the value this feature holds and rolled it into their set of tools. Third party developers will be able to take advantage of this new feature soon through a new API so look for it to roll out in the applications you’re already using.

So “Suggestions for You” is a great way to find people to follow on Twitter, but it can also be a great way for other people to find you. Now more than ever it’s important to be following the types of people that you want as clients and to be Tweeting about things that they’re interested in.

On the Twitter support page titled “Suggestions For You – Discover Who to Follow!” at the very bottom of the page under the heading “Where do you get these Suggestions from? I need more followers, how do I get you to suggest me to other users?” they list a few bullet points:

  • Twitter’s staff does not editorialize which users show up in Suggestions for You or similar accounts.
  • Twitter search uses an algorithm that determines highly personalized suggestions based on the accounts you currently follow, the accounts followed by the users you have chosen to follow, and how other users express interest in Tweets made from these accounts.
  • This should help you find the information you want to know (and some information that may surprise you) faster.

Of course Twitter can’t come right out and say how to get on the suggested list because people would try to game their system. They want the suggestions to happen naturally based on certain criteria. To help I’ve put together 10 tips on how to get on the “Suggested for You” list of your potential clients.

  1. Search for and Follow people you want to work with. If you’re a commercial photographer, search for Marketing Managers, Designers, Art Directors and Creative Directors in your area and follow them.
  2. Get your prospects to Follow you back. Interact with them by asking a question or answering one of theirs and when you do let them know you followed them and put a 😉 in your Tweet. They’ll get the hint you’re asking for a follow back. Hey, it’s worked for me!
  3. Birds of a feather flock together. If you’re following Marketing Managers, Designers, Art Directors and Creative Directors, odds are pretty good they’re also following other creatives who may need your services.
  4. Provide great information in your Tweets that is relevant to your prospects. Check out the information your prospects are Tweeting about. Most likely they’re Tweeting about things related to their industry. Find some online sources of information and Tweet links to articles you find. Better yet, do some research and write your own articles, then Tweet links to drive them back to your blogsite.
  5. Be consistent. Don’t get to far off topic with your Tweets. Sure it’s all part of being “social” to share other things of interest, but keep the majority of your Tweets focused on your prospect’s interests.
  6. Tweet regularly. One Tweet every few weeks isn’t going to work. To find quality followers you need to Tweet great information often, at least 10 Tweets a day. I suggest ReTweeting other’s 50% of the time, Tweet your own stuff 40% and Tweet general interest, funny links, daily activities, etc., only 10% of the time.
  7. This is business not personal. As tempting as it may be to Tweet about politics, religion and what you’re having for breakfast, DON’T. Some things are just to controversial or boring to go out in your business stream. If you want to talk about those things, open up another Twitter account and do it there.
  8. Keep it professional. Your business Twitter account is a reflection of your brand, don’t do anything to jeopardize it.
  9. Every so often ask for a ReTweet. The more your Tweets get ReTweeted by others, the more authority Twitter will give to your account, thus upping the chances of getting suggested.
  10. Build Twitter relationships with other Photographers that have similar audiences. You ReTweet their stuff and they’ll ReTweet yours. You’ll both benefit by expanding your audiences and increasing your authority with Twitter.

I’ve been following these 10 tips since I first started on Twitter. My approach has proved to be very successful in not only expanding my Twitter following but also building quality relationships with them. I’ve always had a steady stream of new followers but did notice a bump over the last month and have to think it is partly due to the “Suggested for You” lists.

Next Steps…

Go to your Twitter Profile page and take a look at your past posts. What have you been tweeting about? Have you been providing quality information and links? Are you just following other photographers or are you also following potential clients? Are you interacting with your prospects on a regular basis? Evaluate your posts and make adjustments as necessary. Following these tips will not only help get you on the suggested list, but it will also help to build you as an expert in your field and keep you in front of and on the minds of your potential clients.

Top 10 Tips to Ensure Your Clients Feel Appreciated: by Georgia McCabe

ThanksIt is tempting in tough fiscal times to tighten up spending, use far fewer billable hours and cut to barebones services for our clients. This is a particularly easy solution in photography, where much of our profit is derived from a product that can be easily delivered wirelessly or by mail. At times we overlook the difference that we make by creating a personal connection between our studio and clients.

If you wish to maintain and even grow your customer base in difficult times, you must be better, more creative and more appreciative than other studios who may be scaling back. If you display effective methods of appreciation for clients, they will stand by you and refer you to their friends and associates. Read More→